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Frequently Asked Questions

SHIPPING POLICY

For Orders Shipping to the United States or Canada

  • FREE SHIPPING:  Orders of $30.00 or more (excluding taxes)
  • STANDARD SHIPPING:  $6.95 for orders less than $30.00

 For Orders Shipping Internationally

  • FREE INTERNATIONAL SHIPPING:  For orders of $50.00 or more (excluding taxes)
  • STANDARD INTERNATIONAL  SHIPPING:  $10.00 for less than $50.00

 You will receive a shipping confirmation email with tracking number when your order is shipped.  Expect delivery of your order within 7 business days (USA & Canada) or 21 business days (International) of your order date.

 

RETURN POLICY

Your Total Satisfaction is 100% Guaranteed!  If for any reason you are not satisfied with your purchase, simply return it to us within 90-days of purchase for a full refund or exchange. 

 

WHAT SIZE ARE YOUR SOCKS?

MEN:  Men’s Shoe Sizes 7-12

WOMEN:  Women’s Shoe Sizes 5-10

 

WHAT ARE THE SOCKS MADE OF?

Our socks are crafted with the finest Turkish Cotton with a touch nylon and elastane for all day comfort and long-lasting wear.  65% Compact Turkish Cotton, 32% Nylon, 3% Elastane.

 

CAN I SELECT THE SOCKS I WANT IN A BUNDLE

Our Sock Bundles are pre-packed and cannot be changed.  But not to worry!  All socks in our Sock Bundles are available “a la carte” (a.k.a. individual purchase) on yo-sox.com. 

 

WHAT PAYMENT METHODS DO YOU OFFER?

American Express

Visa

MasterCard

Discover

Cirrus

Maestro

JCB

PayPal

Google Checkout

 

WHEN DO THE SOCK SUBSCRIPTIONS SHIP OUT?

Your first Sock Subscription will ship within 2 business days.  Following shipments will ship at the same time every month.

 

CAN I EDIT THE SOCK SELECTION IN A SUBSCRIPTION?

Socks included in our Sock Subscriptions cannot be changed or modified.

 

I’D LIKE TO BUY A SUBSCRIPTION AS A GIFT, CAN YOU HIDE THE INVOICE PRICE?

Your secret is safe with us!  Actually, yo-sox.com does not include pricing information with our shipments.  No need to worry about the recipient of your awesome Sock Subscription Gift knowing how much you spent.

 

CAN I ADD A PERSONAL NOTE TO MY ORDER?

At this time we do not offer personal notes on orders.

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